Zoom Phone
How to set up and use the Zoom phone
Overview
Zoom Phone is a cloud-based telephony solution that extends Zoom's communication platform to include voice-calling capabilities. Zoom Phone integrates with Zoom Meetings and Zoom Chat, providing unified communications.
Getting Started
To use your official NDSU Zoom account, you must first log in to the NDSU Zoom portal to activate your account.
Day 1 with Zoom Phone
- Zoom Phone - Getting Started: User Checklist
- Zoom Phone - 911 Emergency Calling Set Up Instructions
- Getting Started with Zoom Phone in Under 5 Minutes! (1:18)
Best Practices
Following the practices outlined in the resources below for using Zoom Phone will enhance your user experience significantly.
Learn More/How To's
Zoom Phone - Basic
- Zoom Phone - Getting Started: User Checklist
- Zoom Phone - Overview of the Features and Settings
- Zoom Phone - Using the Zoom Assistant
- Zoom Phone - Customizing Business and Holiday Hours
- Zoom Phone - How to Add a Custom Voicemail Greeting
- Zoom Phone - Making and Receiving Calls
- Zoom Phone - How to Transfer a Call
Zoom Phone - Advanced
- Zoom Phone - Assign Delegation Privileges
- Zoom Phone - Accepting a Delegation Request
- Zoom Phone - Never Miss a Call: Setting an External Speaker for Incoming Calls
Zoom Poly Phones
FAQs
Universal Design/Accessibility
- Text to Speech
- Text to Speech - Voice
- Color Correction
- Contrast Mode
- Text Style
Related resources
- Getting Started with Zoom Phones in Under 5 Minutes!
- Zoom Phones on Demand
- Exploring Zoom Phone interface for the desktop application (4:46)
- In-call options in the mobile application (6:53)
- In-call options in the desktop applications (6:19)
- Zoom audio and video basics (2:40)
- How to handle calls in and out of regular hours (4:42)
- Testing Zoom audio settings (3:07)