Q: What browser do I need to use?

A: You need to use Chrome

Q: Can I use multiple monitors with Honorlock?

A: No, you can only use one monitor when using Honorlock. You will need to unplug other monitors before you can begin your assessment.

Q: Can I use a computer without a camera?

A: No, your computer must have a camera to use Honorlock.

Q: How do I enable the Honorlock extension on my computer?

A:

1. Open the Chrome browser and go to Manage Profiles by clicking on your image at the top right. Manage Profiles in at the bottom of the list.
2. Click Add New Profile
3. Sign in using your NDSU email address (e.g., firstname.lastname@ndsu.edu)
4. On the Bison login page, enter your Bison credentials
5. After successful authentication, your NDSU profile will be added
6. Once your profile is set up, access Blackboard through your NDSU profile and follow the prompts to install and use Honorlock as needed.

Q: My exam/quiz is not available on Blackboard. What should I do?

A: If the exam is not available in Blackboard, contact your course instructor.

Q: What if I get kicked out of the exam or receive a submission error?

A: If your exam is submitted early or has problems, contact your course instructor.

Q: What are the technical requirements for proctored exams?

A:

1. All exams are taken online. You need a computer with internet access. Do not take exams on smartphones or tablets.
2. Take exams in a private, well-lit space.
3. Wireless internet connections are not recommended (use a wired connection if possible).
4. Your web browser and operating system must meet the Technical Requirements (found on the Minimum Systems Requirements page).Your browser must accept cookies.
5. See the browser and extension requirements listed above.