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Telephone Headsets

Below are the supported and compatible headsets used with telephones at NDSU.

Compatible and supported headsets can be ordered from the Bookstore.

Wired Headsets

  • EncorePro 520 (over the head both ears) compatible with analog, digital, ip
  • EncorePro 510 (over the head one ear) compatible with analog, digital, ip
    • Recommended settings:  
      • Analog: config 5
      • J129 & J179: configuration switch A, speaking vol 2, listening vol 2
    • Additional accessories
      • M22 Amplifier - Required with the EncorePro 520 and EncorePro 510 for the basic analog and J129 phones
      • HIS cord - Required with the EncorePro 520 and EncorePro 510 for the J179 and 9611 phones

Wireless Headsets

  • CS520-XD Plantronics Wireless Headset System (over both ears) compatible with analog, digital, ip
  • CS540-SD Plantronics Wireless Headset System (comes with two options over head for one ear or just over one ear) compatible with analog, digital, ip 
    • Recommended settings: 
      • Configuration switch A, Speaking and Listening Vol 2
    • Additional accessories
      • EHC/APV-63 Electronic Hook switch Cable (replaces the lifter) (for use on multiline sets only) J179 and 9611 - This allows the user to answer calls without lifting the handset.
      • Plantronics On-Line Indicator Light - Lets others know when you're on the phone.


Keywordstelephone, headset, mic, microphone, bluetooth, over ear, one ear, both ears, lifter, amp, amplifier, wired, wireless   Doc ID121749
OwnerKristi S.GroupNDSU IT Knowledge Base
Created2022-10-07 09:10:20Updated2023-02-27 09:24:16
SitesNDSU IT Knowledge Base
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