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Model 9611 Phone Features and Support

Basic phone features for Model 9611 Phones

Basic Phone Features

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  • Call Forward all calls (To have all your calls ring at another phone)

    • To Activate:
      • Listen for dial tone
      • Dial *2, hear dial tone
      • Dial extension
      • Hear confirmation tone (***)
      • Hang up
    • To Cancel:
      • Listen for Dial Tone
      • Dial #22, hear confirmation tone (***)
      • Hang up
  • Call Pick-up (To answer a ringing phone in your pick-up group)

    • Listen for dial tone, Dial *7 and begin talking
    • Or press the pick-up button and then begin talking
  • Send all Calls (SAC) (Phone will not ring and will route the next point of coverage)

    • To activate:
      • Press the SAC button (shows green light when activated)
    • To cancel:
      • Press the SAC Button (no light when not activated)
  • Conference a call with another person (Can conference up to six persons including yourself)

    • Press Conf
    • Dial the number
    • Press join after the person answers
    • To add another person:
      • Press Add
      • Dial the number
      • Press join after the person answers   
  • Transfer a call

    • Press transfer
    • Dial the number to transfer the call to
    • Press call
    • See the question - transfer now or talk with 1XXXX?
      • Press now to blind transfer
      • Press talk to announce the call
        • Press complete to join the parties together
  • EC500 (Extension to Cellular)

    • To activate:
      • Press EC500 button
    • To cancel:
      • Press EC500 button

Find more information in the Quick Reference Guide



KeywordsPickup group, call forward, transfer, conference, user guide, send calls, phone, forwarding   Doc ID121295
OwnerKristi S.GroupNDSU IT Knowledge Base
Created2022-09-13 15:46:27Updated2023-02-27 09:24:16
SitesNDSU IT Knowledge Base
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