Qualtrics - Can You Have Shared Accounts in Qualtrics?

NDSU does not allow departments to share a single account. For security, we use the CAS system to sign into Qualtrics.

    Why can't we use shared accounts instead of personal ones?

    Accounts for each user are more secure than a single account for a department or group. For security we use the CAS system to sign into Qualtrics.   

    Rather than having students create surveys, a full-time staff or researcher should own the survey and collaborate (share the survey) with the student(s) or other personnel. Survey owners can create the name of the survey and grant rights to a colleague, student, or other individual at NDSU to create the rest of the survey.  

     

    [Doc 129568 content is unavailable at this time.]

    Transferring ownership is as simple as sending Linda Charlton Gunderson an email with the old survey owner's name, survey name, and the new owner's name. The new owner will share the survey to the student(s) again. Surveys are transferred as soon as possible after the email request is received.

     

      Why surveys do not collect any responses even when they are still active?

      The first thing to look at is who owns the survey.  Is the owner still a student/staff/faculty at NDSU?  If the answer is no, you've figured out why the survey stopped operating.  When the owner of a survey leaves NDSU, ownership of the survey must be transferred.  NDSU deactivates the Qualtrics account on the owner's last day.  This problem will not be solved by sharing the survey.  There can only be one owner, and it must be a user, not a department.

      Steps for locating the survey's owner.

      1. On the project listing page click on the gear icon
      2. Check Owner option

      Showing step one finding out the owner. Showing the project listing page and step one is click on the gear icon

       Step 2 to find out the owner of the survey. Click on the options owner

      Step 3 is showing the project page showing the owner by the survey

      If the owner is still at NDSU, double-check the survey's dates to ensure it is still active.

      Steps for confirming survey dates have the survey open.

      1. Click on Survey option icon
      2. Find Responses tab click on that tab and scroll down until you see Survey availability

      Checking dates of survey step 1 showing where to find survey options

      Step 2 finding date of the survey. Find Responds tab on the left and then scroll down until you see Survey availability.

      How do you transfer a survey to a new owner?

      Send an email to Linda Charlton Gunderson stating who the current owner is, the survey name, and who the future owner should be.  To transfer the survey, please ensure that the recipient has a Qualtrics account.  If you're transferring before the deadline, please mention the date you would prefer the transfer to take place.

       


      Keywords:
      Qualtrics, "shared accounts", Collaborate, Collaboration, "Department share" we 
      Doc ID:
      129942
      Owned by:
      Linda C. in NDSU IT Knowledge Base
      Created:
      2023-07-25
      Updated:
      2024-06-28
      Sites:
      NDSU IT Knowledge Base
      Clean URL:
      https://kb.ndsu.edu/qualtrics-can-we-have-shared-accounts-in-qualtrics