Topics Map > Services > Communication and Collaboration Tools (Web, Video, Voice, Storage) > Voice

Cellular Service

NDSU provides centralized cellular services for faculty and staff through the Voice & Collaboration Services Department.

Overview

Benefits and Features

Benefits to NDSU Faculty and Staff 

  • Assistance and one-stop ordering of devices and plans 
  • Excellent pricing from ND State Contract (Please note: Contract length is two years, eligible for upgrade after 18 months, fees may apply for early cancellation)  
  • Institutional pooling of minutes 
  • Synchronization between office computer email, calendar, and contacts, and smartphones/tablets using Microsoft Office 365 
  • Assist in mobile device trouble and carrier problem resolution 
  • Advocacy for NDSU in our relationships with the cellular carriers and the State cellular contract committee 
  • Centralized billing and record keeping 
  • Review of cellular bills from carriers to verify that contract pricing has been provided and billing irregularities have been addressed 

Features  

  • Full range of cellular telephone manufacturers and models available from traditional cell phones to smartphones 
  • Latest smart devices including Android tablets, Apple iPads, and specialized smartphones 
  • International calling and roaming 
  • Variety of accessories are available

Intended Audience

  • Faculty
  • Staff

Using this service

Availability

24/7/365 [*Standard outages]

Support contact

IT Help Desk

Cost

Cellular Service Pricing



Keywordsservice, unified, communication, communications, voicemail, comm, aura, messaging, Avaya, messaging, fax, faxing, phone, tele, telephone, telecomm, telecommunication, call, calling, cell, cellphone, cellular   Doc ID103749
OwnerCynthia K.GroupIT Knowledge Base
Created2020-07-08 11:07:32Updated2023-06-14 10:19:16
SitesIT Knowledge Base
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