Topics Map > Services > Computing Equipment, Software and Support > Hardware
IT-Managed Computer Hardware Standards
This page contains resources for computer hardware supported by IT and those that are not supported.
Supported Hardware
Here are the standards to procure a new computer, Purchasing Supported Computing Hardware
Non-Supported and End of Life Hardware
Due to limited resources and budget, IT only supports standard computers (see section above). Items similar to Netbooks, iPad's, Kindles, tablet PC's and smart phones are not supported. Also, IT does not support desktop hardware older than six years from date of purchase and laptop hardware older than five years from date of purchase. Instead of waiting until the end of their useful life it is recommended that computers be replaced as their warranty ends (typically four years).
The following list consists of computer models formerly supported by IT, which are no longer supported:
Desktop Windows Computers
- HP 800 EliteDesk G2
- HP 800 EliteDesk G1
- Dell OptiPlex 7010 / 9010
- Dell OptiPlex 790 / 990
- Dell OptiPlex 780 / 980
- Dell Optiplex 760 / 960
Laptop Windows Computers
- HP 850/840/820 EliteBook G2
- HP 850/840/820 EliteBook G1
- Dell Latitude E6430 / E6530
- Dell Latitude E6420 / E6520
- Dell Latitude E6410 / E6510
Support Overview
| Supported Desktop | Supported Laptop | Non-Standard Desktop | Non-Standard Laptop | |
| Pre-Negotiated Purchase Price | Yes | Yes | No | No |
| Easy Setup | Yes | Yes | No | No |
| In Warranty PC Hardware Replacement by ITS | Yes | Yes | No | No |
| Out of Warranty PC Hardware Replacement by ITS | Yes | Yes | No | No |
| Mac Warranty Support | Book Store | Book Store | Book Store | Book Store |
| Hardware Support | 6 years | 5 years | None | None |
| Software Support | 6 years | 5 years | Basic NDSU applications only | Basic NDSU applications only |