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IT-Managed Computer Hardware Standards

This page contains resources for computer hardware supported by IT and those that are not supported.


Supported Hardware 

Here are the standards to procure a new computer, Purchasing Supported Computing Hardware   

Non-Supported and End of Life Hardware 

Due to limited resources and budget, IT only supports standard computers (see section above).  Items similar to Netbooks, iPad's, Kindles, tablet PC's and smart phones are not supported.  Also, IT does not support desktop hardware older than six years from date of purchase and laptop hardware older than five years from date of purchase.  Instead of waiting until the end of their useful life it is recommended that computers be replaced as their warranty ends (typically four years). 

The following list consists of computer models formerly supported by IT, which are no longer supported:

Desktop Windows Computers 

  • HP 800 EliteDesk G2
  • HP 800 EliteDesk G1
  • Dell OptiPlex 7010 / 9010
  • Dell OptiPlex 790 / 990
  • Dell OptiPlex 780 / 980
  • Dell Optiplex 760 / 960 

Laptop Windows Computers 

  • HP 850/840/820 EliteBook G2 
  • HP 850/840/820 EliteBook G1
  • Dell Latitude E6430 / E6530
  • Dell Latitude E6420 / E6520
  • Dell Latitude E6410 / E6510

Support Overview 

   Supported Desktop Supported Laptop  Non-Standard Desktop  Non-Standard Laptop
Pre-Negotiated Purchase Price Yes Yes No  No
Easy Setup Yes Yes No  No 
In Warranty PC Hardware Replacement by ITS Yes Yes  No  No 
Out of Warranty PC Hardware Replacement by ITS Yes  Yes  No  No 
Mac Warranty Support Book Store Book Store Book StoreBook Store
Hardware Support 6 years 5 years None None
Software Support 6 years  5 years  Basic NDSU applications only  Basic NDSU applications only 




Keywords:ITS, Hardware, Standards, hard, ware, standard, supported   Doc ID:100649
Owner:NDSU Help Desk .Group:IT Knowledge Base
Created:2020-04-15 16:54 CDTUpdated:2022-02-08 13:55 CDT
Sites:IT Knowledge Base
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