Qualtrics - Request Expired When I Try To Download a PDF of The Responses

When I attempted to download a PDF from the responses or workflow email, the request expired.

How To Fix The Expired Request Issue.

Edit the workflow that is giving you the request expired error.

  1. Click on Workflows menu
  2. Select the Workflow name
  3. Click on the email task
  4. Change the expiration to never
  5. Change The Embedded Data survey flow to none
  6. To be able to save the changes add a space into the message part.

Workflows and email task

showing email task

Change the Expiration to None

Change the Embedded Data to None


Keywords:
request expired, Workflow, email, Qualtrics trying from responds 
Doc ID:
129770
Owned by:
Linda C. in NDSU IT Knowledge Base
Created:
2023-07-17
Updated:
2024-09-18
Sites:
NDSU IT Knowledge Base
Clean URL:
https://kb.ndsu.edu/it/qualtrics-request-expired-when-i-trying-to-download-pdf-on-the-email-from-the-responds