Qualtrics - Request Expired When I Try To Download a PDF of The Responses

When I attempted to download a PDF from the responses or workflow email, the request expired.

    How To Fix The Expired Request Issue.

    Edit the workflow that is giving you the request expired error.

    1. Click on Workflows menu
    2. Select the Workflow name
    3. Click on the email task
    4. Change the expiration to never
    5. Change The Embedded Data survey flow to none
    6. To be able to save the changes add a space into the message part.

    Workflows and email task

    showing email task

    Change the Expiration to None

    Change the Embedded Data to None


    Keywords:
    request expired, Workflow, email, Qualtrics trying from responds 
    Doc ID:
    129770
    Owned by:
    Linda C. in NDSU IT Knowledge Base
    Created:
    2023-07-17
    Updated:
    2024-09-18
    Sites:
    NDSU IT Knowledge Base
    Clean URL:
    https://kb.ndsu.edu/it/qualtrics-request-expired-when-i-trying-to-download-pdf-on-the-email-from-the-responds