Departmental Online Faxing

IT Division is introducing Online Faxing through Zoom Phone to facilitate fax services, reduce paper clutter, and simplify how departments send and receive faxes. If you have questions or need assistance, contact Voice & Collaboration Services (ndsu.vcs@ndsu.edu) to discuss and determine whether this is a viable option for your department. 

What Is Online Faxing?

Online faxing allows users to send and receive faxes digitally using Zoom Phone. Access to Online Faxing through Zoom available to Zoom Phone users only. At no costs, existing fax numbers can be converted to online fax lines, and departments can also request new online fax numbers as needed. We encourage departments currently using fax machines to consider transitioning to online faxing. 

Key Benefits

• No cost – Online faxing is provided at no charge
• No fax machines – Eliminate maintenance, toner, and hardware
• Paperless – Reduce paper use and physical storage
• Convenient – Send and receive faxes directly from the Zoom Phone desktop client
• More secure – Digital delivery reduces misplaced or unattended faxes

Note: Online fax lines are dedicated to faxing only and cannot make or receive voice calls (incoming or outgoing).

How to Request Online Faxing

Departments/IT Telephone Administrators can:

• Request conversion of an existing fax line to online fax by placing a Zoom Phone - Modify Existing Line of Service request and provide information regarding users that need to send/receive faxes, who's going to manage the fax line, etc.
• Request a new online fax number by placing a Zoom Phone - New Line of Service request and provide information regarding users that need to send/receive faxes, who's going to manage the fax line, etc.