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Password Management for NDSU Account and N.D. University System Account

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Below are the instructions for changing your password for either/or your NDSU account or N.D. University System Account.

North Dakota State University (NDSU)
N. D. University System (NDUS)
FirstName.LastName
FirstName.LastName
Used to access:

Computer Labs
Library Services
Wired / Wireless Network
Navigate		Used to access:

Campus Connection
Email (@ndus.edu)
Blackboard NDUS System
Employee Self-Service (HRMS)


NDSU Account

Reset Passphrase

  1. Go to the Account Management System
  2. Click Login and enter your username and password (NDSU credentials)
  3. In the left menu, click Change Passphrase
  4. Follow the instructions on the page and click Change Passphrase
  5. Logout when you are finished

Recover Forgotten Passphrase

  1. Go to the Account Management System
  2. Click Forgot Passphrase at the bottom 
  3. Click Lookup
  4. Select the recovery option you have set up, SMS or Email
  5. A code will be sent to your recover option
  6. Enter the code
  7. Confirm the DUO MFA prompt if you have multifactor authentication set up
  8. Enter a new passphrase and confirm the new passphrase
  9. Click the Change Passphrase button
  10. Logout when you are finished
If you are unable to reset your passphrase or use the recovery options, please call the IT Help Desk at 701-231-8685 for further assistance.

N.D. University System Account

Reset Password

  1. Go to https://helpdesk.ndus.edu/
  2. Click Change my password icon
  3. Enter your username and password (NDUS credentials)
  4. Follow the instructions on the page and click Change Password
  5. Logout when you are finished

Forgot Password

  1. Go to https://helpdesk.ndus.edu/
  2. Click Forgot my Password
  3. Click the Recovery Option you want to use, Email or Mobile Device
    • If email, a code will be sent to your recovery email
    • If Mobile Device, open the code generator app you have configured for the account
  4. Click Check Code
  5. Enter a New Password and Confirm Password
  6. Click Change Password
  7. Log out when you are finished
If you are unable to reset your password or use the recovery options, please call the NDUS Help Desk at 1-866-457-6387 for further assistance.



Keywords:password, passphrase, ndsu account, ndus, north dakota university system account, help desk, change password, forgot password, reset password, forgot passphrase, change passphrase, reset passphrase   Doc ID:104555
Owner:Marisa M.Group:IT Knowledge Base
Created:2020-07-31 12:07 CDTUpdated:2020-08-24 14:37 CDT
Sites:IT Knowledge Base
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