Topics Map > Services > Communication and Collaboration Tools (Web, Video, Voice, Storage) > Voice

Cellular Service

NDSU provides centralized cellular services for faculty and staff through the Voice & Collaboration Services Department.

Overview

Benefits and Features

Benefits to NDSU Faculty and Staff 

  • Assistance and one-stop ordering of devices and plans 
  • Excellent pricing from ND State Contract 
  • Institutional pooling of minutes 
  • Synchronization between office computer email, calendar, and contacts, and smartphones/tablets using Microsoft Office 365 
  • Assist in mobile device trouble and carrier problem resolution 
  • Advocacy for NDSU in our relationships with the cellular carriers and the State cellular contract committee 
  • Centralized billing and record keeping 
  • Review of cellular bills from carriers to verify that contract pricing has been provided and billing irregularities have been addressed 

Features  

  • Full range of cellular telephone manufacturers and models available from traditional cell phones to smartphones 
  • Latest smart devices including Android tablets, Apple iPads, and specialized smartphones 
  • International calling and roaming 
  • Variety of accessories are available

Intended Audience

  • Faculty
  • Staff

Using this service

Availability

24/7/365 [*Standard outages]

Support contact

IT Help Desk

Cost

Cellular Service Pricing




Keywords:service, unified, communication, communications, voicemail, comm, aura, messaging, Avaya, messaging, fax, faxing, phone, tele, telephone, telecomm, telecommunication, call, calling   Doc ID:103749
Owner:Cynthia K.Group:IT Knowledge Base
Created:2020-07-08 10:07 CSTUpdated:2021-09-13 08:54 CST
Sites:IT Knowledge Base
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