Topics Map > Services > Computing Equipment, Software and Support > Desktop Support
Desktop Support
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The ITS Desktop Support Team is an extension of the NDSU Help Desk.
Overview
Desktop Support's goal is to assist staff and faculty, whose departments have a verbal agreement of support, with all aspects of standard computers and computer needs. Desktop Support will assist with:
- Purchase of standard hardware
- Installation of operation systems
- Installation of NDSU purchased software
- Printer installation
- Software and hardware troubleshooting
- Warranty hardware replacement for preferred PC Hardware
- Mac hardware warranty service is done by the Bookstore
- Deployment of operating system updates
- Antivirus monitoring
- Virus remediation
Desktop Support assists the entire campus in the following ways: