Student Employment (NDSU only) - TLMC Supervisor

The Student Supervisor assists in the operational management of the TLMC, including, but not limited to: hiring, scheduling, and supervising student employees, providing orientation and training to new student employees, monitoring the TLMC computers and other lab equipment, providing ongoing training and communicating with the TLMC staff, developing tutorials and other documentation, as needed.

Hours Per Week: 15-25 (up to 40 hours/week when class is not in session)
Starting Wage: Varies
Reports To: TLMC Manager/Supervisor

NOTE: This position could qualify as a graduate assistantship. To be hired as a graduate assistant, the following criteria must be met: 

1) the student is a graduate student being paid via a stipend instead of hourly
2) the student must work the number of hours agreed upon and specified in the student's Graduate Contract form 
3) the student’s academic department must approve the work as being eligible for a tuition waiver

Duties and Responsibilities:

  • Perform all duties and responsibilities of a Learning Assistant
  • Supervise student staff:

    • hire student employees, as needed
    • schedule students
    • train students
    • aid in regular student evaluations

  • Willingness and availability to work weekend and evening hours, as needed
  • Coordinate and lead monthly staff meetings
  • Assist the TLMC Management Team in assessing TLMC needs for short-term and long-term planning
  • Monitor working conditions of the general lab computers and software, communicating any problems and/or work-around to TLMC and LAI staff
  • Function as a point of contact for student staff to ask questions or report problems
  • Develop and maintain orientation materials for new student employees
  • Identify training needs for TLMC student employees and provide training, as needed
  • Identify lab documentation needs and assist with developing necessary documentation
  • Oversee projects being worked on by student employees
  • Ensure customers receive effective, timely assistance
  • Other duties as assigned

Minimum Qualifications:

  • Demonstrated leadership ability
  • Experience as a TLMC Learning Assistant for two semesters or equivalent work experience
  • Excellent oral and written communication skills
  • Excellent customer service and interpersonal skills
  • Excellent organizational skills
  • Committed to life-long learning
  • Well-developed computer skills
  • Advanced knowledge of various types of computer hardware and software

Preferred Qualifications:

  • Supervisory/Management experience
  • Teaching, tutoring experience, and/or training experience
  • Experience writing documentation
  • Proficiency in one or more of the following: Adobe products (Photoshop, InDesign, Dreamweaver, Flash), Microsoft products and multimedia hardware and software

REQUIRED Application Materials: 

  • STS Application
  • Cover letter highlighting experience and qualifications
  • Resume

Keywords:TLMC Supervisor, student, employee, employment, job   Doc ID:99722
Owner:Jonnah L.Group:Information Technology Division
Created:2020-03-30 10:17 CDTUpdated:2020-04-29 10:28 CDT
Sites:Information Technology Division
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