Student Employment - LAIC Learning Assistant

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The LAIC Learning Assistant will assist the NDSU campus community on a walk-in or by-appointment basis with technology-related course work and projects, including multimedia projects. The Learning Assistant has various responsibilities including but not limited to; developing both end-user and internal documentation as needed, developing and teaching technology workshops.

Hours Per Week: 15-25
Starting Wage: $11/hour
Reports To: 
LAIC Management Team

NOTE: This position could qualify as a graduate assistantship. To be hired as a graduate assistant, the following criteria must be met: 
1) the student is a graduate student being paid via a stipend instead of hourly
2) the student must work the number of hours agreed upon and specified in the student's Graduate Contract form 
3) the student’s academic department must approve the work as being eligible for a tuition waiver

Duties and Responsibilities:

  • Provide customers with one-on-one and small group assistance with technology-related course work and class projects on a walk-in or by-appointment basis
  • Assist customers with multimedia projects
  • Develop and review learning materials, tutorials, and other documentation on University-standard technologies
  • Assist customers with self-paced learning materials available in the lab and online (training manuals, tutorials, the software)
  • Attend regularly scheduled meetings and training as scheduled by the supervisor and as required by the Student Employment Services (SES) program
  • In collaboration with Workshop Coordinator, develop and teach workshops in various areas of instructional technologies
  • Flight attend workshops (assist the trainer by helping attendees during the class)
  • Continually encourage responsible use of NDSU computers
  • Enforce Student Employment Services work practices
  • Adhere to NDSU Human Resources policies
  • Maintain a high level of professional competency
  • Deal with sensitive situations and information in a confidential manner
  • Other duties assigned

Minimum Qualifications:

  • Excellent oral and written communication skills 
  • Excellent customer service skills and interpersonal skills
  • Committed to life-long learning
  • Well-developed computer skills, including multimedia experience

Preferred Qualifications: 

  • Teaching, tutoring experience, and/or training experience 
  • Experience writing documentation
  • Proficiency in Adobe, Microsoft, and Macromedia products and/or multimedia software and hardware

Keywords:LAIC, assistant, learning, learning assistant, student, employment, student employment, job   Doc ID:99128
Owner:Marisa M.Group:IT Knowledge Base
Created:2020-03-19 15:03 CDTUpdated:2020-08-27 10:59 CDT
Sites:IT Knowledge Base
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