LAIC Updates

Below are updates and timely information from LAIC.

Faculty Q&A Sessions - Dates & Times

The Learning and Applied Innovation Center (LAIC) will have weekly Q&A times for faculty starting in November.  The Q&A time is designed to provide faculty with the opportunity to ask a brief question that can be answered in 5-10 mins or less via Zoom. Participants will need to be logged into their NDSU Zoom account. If questions require in-depth research and time, faculty will be asked to submit a Help Desk ticket.

  • Thursday, May 6th, 1:00 pm - 2:00 pm
  • Monday, May 10th, 1:00 pm - 2:00 pm
  • Wednesday, May 12th, 10:00 am - 11:00 am
  • Friday, May 14th, 3:00 pm - 4:00 pm
Zoom Link:

Update Respondus LockDown Browser to Avoid Exam Issues

All students should update their copy of Respondus LockDown Browser before taking an exam which requires the LockDown Browser to avoid these and other potential issues:
  • Some students have been unable to save and/or submit their exam answers and saw messages telling them the questions were unanswered
  • Some students see a warning that they must login using LockDown Browser when trying to view their exam results immediately after submitting the attempt, even though they are already logged in

To Update Respondus LockDown Browser:

  1. Start Respondus LockDown Browser
  2. Click the "i" button on the toolbar > "Check for Newer Version" (Windows), OR click "About" > "Check for Update" (Macintosh)
Alternatively, visit to download/update the software.

June VoiceThread Assignment Update

Several new features have been added for VoiceThread. You can Upgrade now and use for your summer courses or you can wait and it will automatically be updated on June 30, 2021. Just open your course Voice Thread and click Upgrade now!

Where can I get more training? 
Join us for a live walkthrough! Workshops are open to everyone, and each one will be recorded so you can watch it on demand later.

Collaborate Issue with Chrome

Blackboard Support has notified us that there is an know issue for some attendees using Chrome version 89 on Windows 10 systems are unable to see whiteboard/appshare/video content and are unable to hear others. The main content area in the center of the screen and video areas in bottom left/right corners are not visible. Affected attendees will only see solid black.

There is a workaround:

1. Try to uninstall / Reinstall the Chrome browser.

2. Try disabling the Send a "Do Not Track" request with your browsing traffic setting under Chrome Settings (see image below).

3. Use another supported browser. A list of supported browsers can be found here.

Blackboard Support continues to investigate the root cause of this issue. For more detailed information, go to Behind the Blackboard!

Labster Current Contract Ends on August 16, 2021

The current contract for Labster, interactive advanced lab simulations, runs through spring semester and summer sessions 2021. Labster is provided through NDUS at NDUS Labster. More information on using Labster in your Blackboard course is available at Blackboard - How to Add Labster to a Course 

Copying/Pasting Images No Longer Allowed in Blackboard Content Editor

Blackboard disabled the ability to copy and paste images into the Content Editor as of February 25, 2021. This change is due to performance issues caused by the paste process. NOTE: Users can still copy/paste text into the Content Editor as before; this change only affects pasted images.

When you attempt to paste a copied image into the Content Editor, you will see this error message:
Error Message: Local image paste has been disabled. Local images have been removed from pasted content.
Users should utilize the Plus + (Add Content) icon to upload pictures into the editor.

YuJa Software Capture for Macintosh – Update Available

YuJa recently released a new version of the YuJa Software Capture application for Macintosh users.

Instructions for uninstalling and reinstalling the Apple YuJa Software Capture Application

Macintosh users should download and install the latest version now to take advantage of these new features and more:

  • Users can now record from multiple sources simultaneously, including up to two video sources, two audio sources and two screen sources in a single recording.
  • The Recording Toolbar displays integrated audio-level bars while recording.

It’s a good practice to update your YuJa Software Capture application at least once per semester, as YuJa adds new features frequently.

Keep Your Zoom Desktop Client and Mobile App Up-to-date

It’s a good practice to update your Zoom applications at least once per semester, if not more frequently. The start of a new semester is a good time to check your current version and update the apps before your first class!

Zoom regularly provides new versions of the Zoom desktop client and mobile app to release new features and fix bugs. We recommend upgrading to the latest versions whenever they become available.

Learn more about upgrading/updating to the latest Zoom version

YuJa Software Capture for PC – Update Available

YuJa recently released a new version of the YuJa Software Capture application for PC (version v10.10.0). More information and instructions are available from Yuja Support. The Macintosh version will be updated in the next release soon.

PC users should download and install the latest version before the start of spring  semester classes to take advantage of these new features and more:

  • A new on-screen annotation toolbar is available while recording videos (optional)
  • Can edit videos to make the recording toolbar disappear within the final video
  • “New version” notifications and the ability to update Yuja Software Capture directly within the application make it easier to  keep the software up-to-date
  • New detection of anti-virus quarantine scenarios which may prevent Software Capture from performing in a normal fashion

It’s a good practice to update your YuJa Software Capture application at least once per semester, as YuJa adds new features frequently.