LAIC Updates

Blackboard Annoucment Duplicate Issue – Update as of 3/22/24

On January 18th we filed a ticket with Blackboard after campuses reported receiving duplicate course announcements. After extensive research, Blackboard confirmed this issue is a software defect and has taken steps to fix the issue.

• See Knowledge Base article 000078497.
• Case number: 05365931.
• Case Subject: Duplicate course announcement email messages are being received.

CTS will continue to monitor this issue. Currently, Blackboard has the fix slated as "Pending Target" meaning they don't have a target release to deliver the fix. If you get reports from faculty regarding this issue, please reference this information. It is not necessary to file a ticket.

Temporary workaround, suggested by our Blackboard Service Delivery manager: What is happening is that Learn is copying the instructor once per every different domain in the announce recipients. Internal testing at Blackboard found that not selecting "Send a copy of this announcement immediately" prevented the copies from happening.

CMS Upgrade Information

There will be an upgrade to the Typo3 CMS system from version 10 to 11 this weekend, 3/2-3/5. The biggest incentive for the upgrade is to continue receiving support and updates from Typo3 in the future. There are new features included with the upgrade, but the major improvements will be noticed in the performance and look and feel of the Typo3 backend.

The CMS backend will be unavailable at 5:00 p.m. Friday, March 1st, and open back up Sunday, March 3rd at noon. Friday evening will prepare the system for the upgrade, Saturday the upgrade will take place, and Sunday morning will be for testing.

Notice for NDSU Faculty about "Announcement Duplicate Issue"

We are aware of an issue with the Blackboard System where course announcement emails are being sent out twice. This is a known issue that has been reported to Blackboard and is currently under investigation.

We understand the inconvenience this may cause and appreciate your patience while we work with Blackboard to resolve this issue. We will provide updates as more information becomes available.

Thank you for your understanding.

Important update about YuJa Test Proctoring

YuJa Test Proctoring will no longer be supported by NDSU as of January 1, 2024.

YuJa has informed the North Dakota University System (NDUS) that their YuJa Test Proctoring program will no longer be available. YuJa's lecture capture, video recording, and storage tools will not be affected.

Please note, that NDSU does not have an online test proctoring solution at this time.

NDSU Login credentials changed to Bison Login

The weekend of 12/16, NDSU made a change to what we call the credentials that you use to log in to your NDSU IT Services (including computer labs, Zoom, Google suite, DocuSign, anything with the CAS login screen). This set of credentials will be the Bison Login.

This change is to address the confusion that prospective and new students and employees experience with two separate accounts from NDSU and NDUS. No action is required on your part, but you will see new language on the login screens for NDSU services.

What is changing?

• Starting on Sunday 12/17, you will see Bison Login when you log into your NDSU services, rather than Electronic ID.
• Your Bison Login will be your NDSU email address (make sure you include @ndsu.edu).

What is not changing?

• You are not required to change your password. The password you used to log into NDSU services previously will still work.
• There are no changes to the N.D. University System login process or account.

Please reach out to our NDSU IT Help Desk if you have any questions at 701-231-8685 or ndsu.helpdesk@ndsu.edu if you have questions or need assistance