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LAIC Updates

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Below are updates and timely information from LAIC.

Resolving YuJa Video Quiz Issues - Updated 9/30/2020

Instructors and students have reported two recent issues with YuJa video quiz scores in the Blackboard Grade Center and the YuJa Grade Book:
  • Some student video quiz responses are not recorded in either the Blackboard Grade Center or the YuJa Grade Book
  • Some student video quiz responses are recorded in the YuJa Grade Book, but are not recorded in the Blackboard Grade Center

Blackboard Course Email Issues Resolved - Updated 9/28/2020

On 9/23/2020 instructors from several NDUS campuses, including NDSU, reported that email sent from within Blackboard courses was not received intermittently throughout the day. This issue was resolved by 9/24/2020. Email sent from within Blackboard courses is now being processed normally. LAIC staff will continue to monitor this incident. If you experience any issues, please contact the NDSU IT Help Desk at www.ndsu.edu/it/help .

Respondus LockDown Browser Error Resolved - Updated 9/25/2020

Instructors no longer need to add a password in the Respondus LockDown Browser Dashboard for tests requiring the LockDown Browser unless they wish to. Blackboard applied a fix on 9/24/2020 to eliminate errors that prevented students from taking some Blackboard tests with Respondus LockDown Browser required.

Zoom Chrome and Firefox Browsers

Zoom users make sure your Chrome and Firefox browser is updated.  Visit the Zoom system requirements page for more information.

Supported browsers

Windows: Edge 12+, Firefox 27+,  Chrome 30+

 Mac: Safari 7+, Firefox 27+,  Chrome 30+

 Linux: Firefox 27+,  Chrome 30+

Zoom - Action Needed - Fall Update

All new NDSU faculty and student users will need to activate their account by first logging in to Zoom at ndsu.zoom.usbefore using it in Blackboard. You will sign into Zoom using your NDSU Credentials. 

YuJa Software Capture - Action Needed - Fall Update

YuJa has released new versions of the YuJa Software Capture application for both Windows and Macintosh operating systems recently. All users should uninstall their current Software Capture application and then reinstall the latest version before the start of fall semester classes to take advantage of new features and fixes for previous issues.

  1. Uninstall the YuJa Software Capture application (instructions: Windows PCsMacintosh)
  2. Open YuJa from any Blackboard course > Create Recording > Download and Install
It is a good practice to update your YuJa Software Capture application each semester, as YuJa adds new features frequently.

Attention All Respondus 4.0 Users - Action Needed - Fall Update

Respondus 4.0 requires a new installation/activation password by the end of July of each year.

If you have Respondus 4.0 installed on your computer, you MUST update the activation password to continue using the software:

  1. Open the NDSU - SoftwareDownload page (log in with your NDUS username and password, if prompted)
  2. Copy the Installation Password: (valid through the end of: July 2021)
  3. On or after August 1, the software will prompt you to enter the new password the first time you open Respondus 4.0 – return to the Software Downloads page to copy the new installation password




Keywords:learning, applied, innovation, center, tlmc, update, timely, info, new   Doc ID:97982
Owner:Sharley K.Group:IT Knowledge Base
Created:2020-02-14 16:31 CDTUpdated:2020-09-30 14:57 CDT
Sites:IT Knowledge Base
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