SCES - How to stop receiving emails after completing the surveys on the student course experience

Several solutions to the problem of receiving emails or one day you may see done and then see to do again, or you may see done and then reload the screen to see to do.

    Clear your cookies

    Chrome

    1. Click on the three dots on the upper right-hand corner
    2. History
    3. History
    4. Clear Browsing data
    5. All time
    6. Clear data

    showing the three dots to upper right hand corner in chrome

    showing History in the list for clearing cookies

    showing History in the second list to clear cookies

    Forth step in clearing cookies Clear browsing data

    Showing where to find all time and clear button

    Use a different device

    Try using a different device to complete the survey.  Try using PC on your second attempt at the survey if you completed it on a mobile device the first time.

    Use a different browser

    Make sure your browser is update

    If you are seeing the thank you completion page

    Click on the tiny arrow on the left side to open up the survey menu to show all the surveys.  Click on the survey that says to do.

    the tiny arrow to open the menu

    showing the list of evaluations

    Still having problems

    Send an email to ndsu.gdc@ndsu.edu to inquire about if the data has ultimately been taken or whether the system is still showing no data.  Send an email to Linda Charlton if you still having issues, and she'll setup a Teams or Zoom meeting.  She will search for your name, share her screen and allow you access to her computer so you can complete the survey.  (She will turn away until you tell her you hit submit so she does not see what you are writing.)  She will verify that the survey was submitted in the system.



    KeywordsSCES, emails,   Doc ID133168
    OwnerLinda C.GroupIT Knowledge Base
    Created2023-12-05 06:59:29Updated2023-12-06 12:46:47
    SitesIT Knowledge Base
    CleanURLhttps://kb.ndsu.edu/sces-how-to-stop-receiving-emails-after-completing-the-surveys-on-the-student-course-experience
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