Qualtrics - Weekly email limits
Even though the settings suggest unlimited, there is a weekly email limit campus-wide.
Weekly email limit campus-wide
The weekly for the whole campus is 300,000 emails in a rolling 7-day cycle. Every email you've ever sent. All email types are included, including reminders, invites, general emails, and thank you emails.
Why is there a weekly email limit?
Qualtrics is concerned that the emails will be tagged as spam or blacklist.
If we need to increase limit due to a large project.
Create a support ticket with the following information:
- The email limit being requested
- A descriptions of the project(s).
- A general description of who is being surveyed (student body, small business owners in MN/ND, purchased panel, etc.)
- How long the limit must be in place (once or several times per year).