Qualtrics - Request expired when I trying to download pdf on the email from the responds

When I attempted to download a PDF from the responses or workflow email, the request expired.

    How to fix the request expired

    Edit the workflow that is giving you the error request expired

    1. Click on the workflow
    2. Click on the email task
    3. Change the Expiration
      1. Never
    4. Change The Embedded Data
      1. None
    5. To be able to save the changes add a space into the message part.

    Workflows and email task

    showing email task

    Change the Expiration to None

    Change the Embedded Data to None

    To be able to save the changes add a space into the message part.



    Keywords:request expired, Workflow, email, Qualtrics   Doc ID:129770
    Owner:Linda C.Group:IT Knowledge Base
    Created:2023-07-17 10:35 CDTUpdated:2023-07-17 11:05 CDT
    Sites:IT Knowledge Base
    CleanURL:https://kb.ndsu.edu/qualtrics-request-expired-when-i-trying-to-download-pdf-on-the-email-from-the-responds
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