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Zoom Software Update

This article details the steps required to update your Zoom software client. The first option shows a simple update from the Zoom client directly. The second option shows the update using software center in cases where a simple update is not possible. The third option shows a manual uninstall and reinstall for users who are unable to complete the update using the first two options.

Option 1: In order to update your Zoom client, please open the Zoom software on your computer and then click on the picture in the top right corner of the Zoom window. In the menu that appears, select the option for "Check for Updates".

Zoom update

Option 2: If you do not have the "Check for Updates" option in your menu, please complete the following steps to update your software.

1. Search for "Software Center" on your computer using the magnifying glass/search field in the bottom right hand corner of your screen (for Windows devices).

Software Center

2. Find the option for Zoom(64bit) 5.12.9638 in the application list and run it.

Zoom Client in Software Center

3. Select "Install"

Zoom Installer

Option 3: In cases where the previous two options did not work for a Zoom software update, please follow the steps below.

1. Download the Zoom uninstall tool using this link: 

https://support.zoom.us/hc/en-us/articles/201362983-Uninstalling-and-reinstalling-the-Zoom-application

Click on "CleanZoom" and it will download the cleanup program. The file will likely be saved in the "Downloads" folder on your computer. Open the folder and run the CleanZoom.exe file.

2. Download the new Zoom software from this website: 

https://support.zoom.us/hc/en-us/articles/207373866-Zoom-Installers

Select the appropriate download file (e.g. Zoom desktop client for Meetings (64-bit) for Windows users). Run the installer file once it has completed downloading.




Keywords:zoom update   Doc ID:122310
Owner:Daniel E.Group:IT Knowledge Base
Created:2022-11-04 14:35 CSTUpdated:2022-11-07 16:13 CST
Sites:IT Knowledge Base
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