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Voicemail (Avaya Messaging)

Unified voicemail, voice message attachment and speech-to-text transcript capabilities, and fax functionality with full email integration.

Overview

This service unifies voicemail, voice message attachment and speech-to-text transcript capabilities, and fax functionality with full email integration. This service also incorporates advanced features such as automatic speech recognition, and call routing features that allow users to establish find-me and follow-me rules.

Help, consultation, training

IT Help Desk

 

Intended Audience

  • Faculty
  • Staff

Using this solution

Availability

24/7/365 [*Standard outages]

Cost

Included with voice service at no additional cost or $3/month..

Requirements

Accessible from any telephone or web browser.

Getting Started 

To set or reset your Voicemail password:

For first time users:
  • Press Message/Voice Mail if your phone has a button for this, OR Dial 1-9100 
-OR- 
  • From an outside the office telephone: 
    • Dial 701-231-9100 
    • Press # 
    • Enter your 5-digit extension number and press # followed by your password and press # again.

Detailed getting started instructions can be found at Voicemail for Telephone - Quick Reference Guide

Best Practices

After you have set a password, log in to Initialize Mailbox using the telephone.
Once you have initialized your voicemail box you can use the web portal to manage it.

Learn More/How To's

FAQs

Universal Design/Accessibility

  • Speech to text is an additional feature, requested by Telephone Administrator 
  • 508 compliant web interface

Related resources



Keywordsservice, voicemail, telephone, calls, calling, long distance, mail, out, of, office, message, missed, dial, password,   Doc ID108591
OwnerCynthia K.GroupIT Knowledge Base
Created2021-01-25 17:05:12Updated2022-09-21 11:03:34
SitesIT Knowledge Base
CleanURLhttps://kb.ndsu.edu/voicemail
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