Topics Map > Services > Communication and Collaboration Tools (Web, Video, Voice, Storage) > Voice
Voicemail (Avaya Messaging)
Unified voicemail, voice message attachment and speech-to-text transcript capabilities, and fax functionality with full email integration.
Overview
This service unifies voicemail, voice message attachment and speech-to-text transcript capabilities, and fax functionality with full email integration. This service also incorporates advanced features such as automatic speech recognition, and call routing features that allow users to establish find-me and follow-me rules.
Getting Started
To set or reset your Voicemail password:- Follow the instructions at Voicemail for Telephone - Reset Your Password
For first time users:
- Press Message/Voice Mail if your phone has a button for this, OR Dial 1-9100
-OR-
- From an outside the office telephone:
- Dial 701-231-9100
- Press #
- Enter your 5-digit extension number and press # followed by your password and press # again.
Detailed getting started instructions can be found at Voicemail for Telephone - Quick Reference Guide
Best Practices
After you have set a password, log in to Initialize Mailbox using the telephone.
Once you have initialized your voicemail box you can use the web portal to manage it.
Learn More/How To's
- Voicemail Quick Reference Guide for phone and web.
- Voicemail Video Tutorials
FAQs
Universal Design/Accessibility
- Speech to text is an additional feature, requested by Telephone Administrator
- 508 compliant web interface
Related resources
- Voice
- Voicemail for Telephone - Quick Reference Guide
- Voicemail for Telephone - Mailbox Login and Initialization
- Voicemail for Telephone - Recording and Sending a Message
- Voicemail for Telephone - Reset Your Password
- Voicemail for Telephone - Retrieving Voice Messages
- Voicemail for Telephone - Quick Reference Guide
- Voicemail in Web Browser - Quick Reference Guide
- Voicemail in Web Browser - Greetings
- Voicemail in Web Browser - Locations, Availability, and Calendar Integration
- Voicemail in Web Browser - Message Forwarding
- Voicemail in Web Browser - Notifications
- Voicemail in Web Browser - Quick Reference Guide
- Voicemail in Web Browser - Reset Your Password
- Voicemail in Web Browser - Text Message Notification to Cellphone
- Cellular Service
- Telephone
- Telephone - Administrator Resources and Admin List