Hours Per Week: 20-25 (up to 40 a week when class is not in session)
Starting Wage:  Varies with candidate experience ($17.25/hour base)
Reports To:  IDC Manager/Supervisor

The Student Supervisor assists in the operational management of the IDC, including, but not limited to:

• hiring, scheduling, and supervising student employees
• providing orientation and training to new student employees
• monitoring the IDC computers and other lab equipment
• providing ongoing training and communicating with the IDC staff
• developing tutorials and other documentation, as needed

Duties and Responsibilities:

• Perform all duties and responsibilities of a Technology Assistant
• Supervise student staff
  • hire student employees, as needed
  • schedule students
  • train students
  • aid in regular student evaluations
• Willingness and availability to work weekend and evening hours, as needed
• Coordinate and lead monthly staff meetings
• Assist the IDC Management Team in assessing IDC needs for short term and long-term planning
• Monitor working conditions of the general lab computers and software, communicating any problems and/or work-around to the IDC and IDC staff
• Function as a point of contact for student staff to ask questions or report problems
• Develop and maintain orientation materials for new student employees
• Identify training needs for student employees and provide training, as needed
• Identify lab documentation needs and assist with developing necessary documentation
• Oversee projects being worked on by student employees
• Ensure customers receive effective, timely assistance
• Other duties assigned

Minimum Qualifications:

• Demonstrated leadership ability
• Experience as a IDC Technology Assistant for two semesters or equivalent work experience
• Excellent oral and written communication skills 
• Excellent customer service skills and interpersonal skills
• Excellent organizational skills
• Committed to life-long learning
• Well-developed computer skills
• Advanced knowledge of various types of computer hardware and software

Preferred Qualifications: 

• Supervisory/Management experience
• Teaching, tutoring experience, and/or training experience 
• Experience writing documentation
• Proficiency in one or more of the following: Adobe products (Photoshop, InDesign, Dreamweaver, Flash), Microsoft products and multimedia hardware and software