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LAIC Updates

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Below are updates and timely information from LAIC.

Possible Respondus LockDown Browser Error - Workaround Solution - Updated 9/15/2020

Blackboard Resolution Pending

Recent Blackboard system changes may cause errors when students try to take some Blackboard tests with Respondus LockDown Browser required.

If students report seeing "Error: Problem with Test Options for this exam.", first ask them if they were using a browser other than the LockDown Browser (i.e. Chrome, Firefox, Edge, etc.). If they used the LockDown Browser and saw the error message, use the instructions provided at to add a new password in the Respondus LockDown Browser Dashboard as a workaround solution for this current issue.

Do NOT add the new password in the Blackboard Test Options for this test - doing so will break the Respondus LockDown Browser requirement!

Note: This issue does not affect all tests requiring the Respondus LockDown Browser.

TurningPoint Instructors – Action Needed –  Aug 2020 Security Updates - Fall Update

The TurningPoint integration was upgraded on Friday, August 29th, 2020 for security purposes. There will be a one-time authentication and you will be good to go! All of the functionality and workflows will still be the same.

Zoom Chrome and Firefox Browsers

Zoom users make sure your Chrome and Firefox browser is updated.  Visit the Zoom system requirements page for more information.

Supported browsers

Windows: Edge 12+, Firefox 27+,  Chrome 30+

 Mac: Safari 7+, Firefox 27+,  Chrome 30+

 Linux: Firefox 27+,  Chrome 30+

Upcoming Labster Training - hosted by NDUS

The NDUS has upcoming Labster training events available. Preregistration is required for the these sessions. Schedules and registration links are available at
Please note: Simulations launched from the NDUS Labster page no longer require a licensing code.

  • Monday, August 31, 2 p.m.
  • Tuesday, September 29, 1 p.m

Zoom - Action Needed - Fall Update

All new NDSU faculty and student users will need to activate their account by first logging in to Zoom at ndsu.zoom.usbefore using it in Blackboard. You will sign into Zoom using your NDSU Credentials. 

YuJa Software Capture - Action Needed - Fall Update

YuJa has released new versions of the YuJa Software Capture application for both Windows and Macintosh operating systems recently. All users should uninstall their current Software Capture application and then reinstall the latest version before the start of fall semester classes to take advantage of new features and fixes for previous issues.

  1. Uninstall the YuJa Software Capture application (instructions: Windows PCsMacintosh)
  2. Open YuJa from any Blackboard course > Create Recording > Download and Install
It is a good practice to update your YuJa Software Capture application each semester, as YuJa adds new features frequently.

Attention All Respondus 4.0 Users - Action Needed - Fall Update

Respondus 4.0 requires a new installation/activation password by the end of July of each year.

If you have Respondus 4.0 installed on your computer, you MUST update the activation password to continue using the software:

  1. Open the NDSU - SoftwareDownload page (log in with your NDUS username and password, if prompted)
  2. Copy the Installation Password: (valid through the end of: July 2021)
  3. On or after August 1, the software will prompt you to enter the new password the first time you open Respondus 4.0 – return to the Software Downloads page to copy the new installation password

Bb Annotate - Inline assignment grading replacement available now – Fall Update

Effective June 1: Bb Annotate has replaced the New Box View inline grading tool in Blackboard Assignments! 

Bb Annotate offers more robust features for providing feedback to learners: 
  • A new sidebar summary view 
  • Freehand drawing tools, text tools, and various color selections 
  • Comments can be stored in the Content Library and reused in multiple courses 
  • Students can print and/or download graded submissions including the annotations 
  • And more! 
Check out Bb Annotate in Blackboard Help for more details. 

Keywords:learning, applied, innovation, center, tlmc, update, timely, info, new   Doc ID:97982
Owner:Sharley K.Group:IT Knowledge Base
Created:2020-02-14 16:31 CDTUpdated:2020-09-15 09:41 CDT
Sites:IT Knowledge Base
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