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AVAYA Workplace Installation For Individuals With NDSU Managed Computers.

A tutorial on how to install AVAYA workplace on NDSU managed computers

For individual users with NDSU managed computers:

  1. If you previously received and installed the app from VCS (via a method other than downloading from Software Center on your computer) you will need to Uninstall that Avaya app before installing the new app from Software Center.
  2. You will need to make yourself admin before completing these steps to do so
  3. Click the screenshot  on your machine and type Make me Admin.
  4. Click on Make Me Admin
  5. screenshot 
  6. Click on Grant Me Administrator Rights
  7. screenshot
  8. You will see this pop up on your computer
  9. screenshot
  10. Click search bar and type Uninstall
  11. n
  12. Click open
  13. Find app and click uninstall
  14. a
  15. Go to Software Center
  16. u
  17. Click on AVAYA Workplace
  18. r
  19. Click Install
  20. a
  21. Note: This takes quite a while
  22. Close the window when done
  23. When completed these two new icons on the desktop
  24. screenshot
  25. Open the s on the desktop
  26. A 
  27. Click configure my account
  28. a
  29. Enter your NDSU affiliated email address
  30. number 20
  31. Select Use_NDSU_Credentials and click next
  32. a
  33. Enter your credentials for CAS
  34.  V
  35. Verify your DUO
  36. You're in the app top of mind window
  37. t
  38. Next open the Gatekeeper application screenshot
  39. screenshot
  40. Click in the box on Name to enter name info and on phone number to enter phone number in the 11-digit format. Then click set.
  41. screenshot
  42. Click on the blue circle to add your location info
  43. screenshot 
  44. Enter your location info and click validate. Once the address has been validated then you will need to click save
  45. screenshot
  46. Finally, you will need to click the check mark.

Keywords:Avaya workplace installation ndsu managed computers, phone app   Doc ID:123254
Owner:Azam A.Group:IT Knowledge Base
Created:2023-01-03 23:07 CDTUpdated:2023-03-15 15:14 CDT
Sites:IT Knowledge Base
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