Basic Analog Phone Features and Support

Basic phone features for Analog Phones

Basic Phone Features

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  • Call Forward all calls (To have all your calls ring at another phone)

    • To Activate:
      • Listen for dial tone
      • Dial *2, hear dial tone
      • Dial extension
      • Hear confirmation tone (***)
      • Hang up
    • To Cancel:
      • Listen for Dial Tone
      • Dial #22, hear confirmation tone (***)
      • Hang up

  • Call Pick-up (To answer a ringing phone in your pick-up group)

    • Listen for dial tone
    • Dial *7 and begin talking

  • Send all Calls (SAC) (Phone will not ring and will route the next point of coverage)

    • To activate:
      • Listen for dial tone, dial *8
    • To cancel:
      • Listen for dial tone, dial #88

  • Conference a call with another person (Can conference up to three persons including yourself)

    • Press flash
    • Dial the number
    • Press flash after the person answers
    • To add another person:
      • Press flash
      • Dial the number
      • Press flash after the person answers   

  • Transfer a call (Blind Transfer)

    • Press flash
    • Dial the number to transfer the call to
    • Hang up

KeywordsPickup group, call forward, transfer, conference, user guide, send calls, phone, forwarding   Doc ID121296
OwnerKristi S.GroupNDSU IT Knowledge Base
Created2022-09-13 16:01:32Updated2023-02-27 09:24:16
SitesNDSU IT Knowledge Base
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