Captioning for Live & Recorded Web Conferencing Sessions

Below is an overview of the captioning for live and recorded web sessions at NDSU.

As the need for virtual meetings, class sessions, and events continue to grow, so does the need to make those sessions accessible to everyone. Automated captioning and live transcription features are becoming more available in a variety of video and web conferencing platforms. Each platform differs in the way captions are integrated, enabled, and displayed.

Zoom

Zoom provides automatic captions when enabled by the meeting host and/or requested by a meeting participant. Automatically generated captions are displayed as subtitles at the bottom of the main window. For information from Zoom select Enabling and managing closed captioning and live transcription
 

Host Enabling Closed Captioning

To enable Closed captioning for your meetings:

 

  • Sign in to the NDSU.Zoom.us web portal.
  • In the navigation panel, click Settings.
Settings option

  • Under the Meeting tab, locate In Meeting (Advanced) settings.

In Meeting Advanced Settings for zoom

  • Turn on Manual Captions and check the boxes to Allow host to type closed captions or assign a participant/third-party service.
Turn on manual caption

  • Enable Automated Captions, allowing users to enable captions in multiple languages.

Enable Automated Captions

  • Enable Full Transcript to allow viewing of full transcript in the in-meeting side panel.

Enable Full Transcript

  • Enable Save Captions if you want participants to have the ability to save the transcript.

Enable Save Captions

  • During the meeting the host can click on Show captions to turn on Live Transcript at the bottom of your Zoom window
click on Show captions to turn on Live Transcript

Note: Captions do not automatically appear for participants; they must manually enable them.

Participant Requesting Closed Captioning

Participants can also enable Live Transcript by also clicking the Show captions option.. 

Participants Clicking on Show Captions

Saving Transcripts

To allow participants to save full captions or transcripts: 

  • During the meeting, participants can click Transcript.
Click on Transcript

  • Then click on Save Transcript to download the captions.

Save transcript

YuJa

YuJa automatically adds captions and transcripts to all recordings shortly after they have been processed. YuJa's auto-captioning is reported to 80-90% accurate. This depends on how articulate the speaker is and the background noise. YuJa provides an Auto-Captioning Overview to help with additional options available for language, captioning, and editing.
 
To learn more about making corrections to the auto-captions that have been generated for your videos go to Editing Captions in the Video Editor.

Class Collaborate Ultra

Class Collaborate Ultra does not currently include automated live captioning. Captioning can be added by a manual captioner during live sessions and recordings. For more information on using this feature go to Captions in Collaborate.

Teams

Teams can provide automated real-time captioning during meetings. To turn on captions once a meeting has started:
  1. Go to the top of the Teams window and click on the three dots in the middle of the controls taskbar.
  2. In the drop-down list select Turn on Captions
  3. Captions will appear at the bottom of the Teams window.
  4. Captions identify each speaker as the meeting continues.
  5. If a participant does want their name listed, the feature must be disabled in the personal settings prior to the meeting.
    • Prior to joining a meeting, in the standard Teams window, click on the three dots next to your profile picture in the top taskbar.
    • Settings > Captions and Transcripts > enable/disable (slider button)
For more information on using captions in Teams go to Use live captions in a Teams meeting.


Keywords:
captioning, transcription, zoom, Class Collaborate Ultra, teams, YuJa, Zoom, accessibility, access, captions, subtitles, transcription, MS Teams, Teams, conferencing 
Doc ID:
112998
Owned by:
Lori S. in NDSU IT Knowledge Base
Created:
2021-08-12
Updated:
2025-02-19
Sites:
NDSU IT Knowledge Base