Hours Per Week:  10-25 (7 with pointsolutions Technologies)
Starting Wage:  $15.50/hour
Reports To:  PointSolutions Rep / LAIC Full-time Staff

Duties and Responsibilities:

• Perform duties and responsibilities of the Learning Technology Assistant (as needed)
• Assist campus support staff (LAIC and Help Desk) in SNOW
• Provide training to LAIC student staff and other support staff; LAIC and Help Desk
• Provide training for faculty
• Attend initial classes where pointsolutions Technologies are being used for the first time
• Identify all instructors using pointsolutions Technologies software or clickers on campus
• Communicate regular feedback to pointsolutions Account Consultant on use of product and campus needs
• Compile pointsolutions statistics for annual report
• Follow-up throughout the semester with all pointsolutions Technologies users (primary faculty)
• Attend regularly-scheduled meetings and training as scheduled by the supervisor and as required by the Student Technology Services (STS) program
• Continually encourage responsible use of NDSU computers
• Adhere to Student Technology Services work practices
• Adhere to NDSU Human Resources policies
• Maintain a high level of professional competency
• Deal with sensitive situations and information in a confidential manner
• Other duties assigned

Minimum Qualifications:

• Excellent oral and written communication skills
• Excellent customer service skills and interpersonal skills
• Committed to life-long learning
• Well-developed computer skills, including multimedia experience

Preferred Qualifications:

• Teaching, tutoring, and/or training experience
• Experience writing documentation
• Experience making video-based training materials
• PointSolutions account and experience using clickers