Student Employment - LAIC Web Content Management (CMS) Specialist

The CMS Speicalist will assist the NDSU campus community on a walk-in or by-appointment basis with creating accessible and usable department web pages along with assiting with web content authoring projects. The CMS Specialist will help develop tutorials and other documentation as needed to teach customers how to use the CMS system. He/she may also lead technology workshops in person and/or in recorded video sessions. The CMS Specialist will help provide assistance in the LAIC (as needed).

Hours Per Week: 15-25

Starting Wage: $14.50/hour
Reports To: 
LAIC Full-time Staff

NOTE: This position could qualify as a graduate assistantship. To be hired as a graduate assistant, the following criteria must be met: 

  • the student is a graduate student being paid via a stipend instead of hourly
  • the student must work the number of hours agreed upon and specified in the student's Graduate Contract form
  • the student’s academic department must approve the work as being eligible for a tuition waiver

Duties and Responsibilities:

  • Perform duties and responsibilities of the Learning Technology Assistant (as needed)
  •  Provide one-on-one and small group CMS assistance on a walk-in or by-appointment basis
  • Conduct workshops related to authoring and accessible web content using the CMS platform
  • Develop and review workshop materials, online knowledgebase articles, and other documentation related to the CMS platform
  • Attend regularly-scheduled meetings and training as scheduled by the supervisor and as required by the Student Technology Services (STS) program
  • Continually encourage responsible use of NDSU computers
  • Adhere to Student Technology Services work practices
  • Adhere to NDSU Human Resources policies
  • Maintain a high level of professional competency
  • Deal with sensitive situations and information in a confidential manner
  • Other duties assigned

Minimum Qualifications:

  • Excellent oral and written communication skills
  • Excellent customer service skills and interpersonal skills
  • Ability to learn web authoring and accessibility best practices
  • Ability to learn how to use CMS for creating and maintaining web pages 

Preferred Qualifications:

  • Understanding of HTML coding
  • Teaching, tutoring, and/or training experience
  • Experience writing documentation
  • Experience making video-based training materials
  • Experience with other content management systems

Keywords:student, employment, LAIC, job, CMS, Web Content Management   Doc ID:111652
Owner:Scobie B.Group:IT Knowledge Base
Created:2021-06-14 13:33 CSTUpdated:2021-10-18 14:45 CST
Sites:IT Knowledge Base
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