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Voicemail for Telephone - Mailbox Login and Initialization

How to access the mailbox and setup initialization in the telephone user interface.

Log in to Access Mailbox

  • Press Message/Voice Mail if your phone has a button for this OR Dial 1-9100
  • From an outside the office telephone:
    • Dial 701-231-9100
    • Press #
    • Enter your 5-digit extension number and press # followed by your password and press # again.
    • To log into a different mailbox press * at password prompt

Mailbox Initialization 

  • Log in to access mailbox as described above
  • Follow prompts to change your password (required)
    • Passwords must be between 6 and 20 digits (inclusive) and cannot be the same as the extension number.
  • Record Greetings
    • Follow prompts to record greetings. You can record a personal greeting, a busy greeting, an unavailable greeting and your name. If you want to use the same greeting at all times you can record only the personal greeting and your name. To skip to the next greeting press any key other than 1 or 2 when prompted.
  • For detailed guidance on resetting your Voicemail password, visit Voicemail for Telephone - Reset Your Password

See Also:

Keywords:voicemail   Doc ID:109366
Owner:Cynthia K.Group:IT Knowledge Base
Created:2021-02-24 14:17 CSTUpdated:2022-01-27 14:55 CST
Sites:IT Knowledge Base
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