Topics Map > Services > Teaching, Learning and Classrooms > Polling
pointsolutions, part of Echo360 (Known as Turning Point) - Verifying clicker number
Below is the process for confirming the correct clicker number for your account.
First plug in the receiver and open pointsolutions. Once you have done that go to the gear icon in the bottom right corner.
Once that window opens click on the connections tab on the upper left side of the window.
Once in that tab look for the button labeled test, it should be under the polling connections, click that button.
A polling test window should open, once it does push any answer on the clicker or clickers you want to test. I recommend doing one at a time so you are able to correctly identify them.
As you start to put answers on the devices, they should start appearing like the image above, take note of the device ID for each clicker that is tested, you will need that in a minute.
Finally, you will have student or owner of the clicker sign into their pointsolutions account and look under the response devices at the clicker ID if they match then the user is good to go, if the number doesn’t match then remove that clicker with the x in the top right corner of that clicker box. You will then go under add/purchase a clicker and add the correct clicker ID and the user should be good to go!