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pointsolutions, part of Echo360 (Known as Turning Point) - Verifying clicker number

Below is the process for confirming the correct clicker number for your account.

TP Home Window

First plug in the receiver and open pointsolutions.  Once you have done that go to the gear icon in the bottom right corner.

Click Connections

Once that window opens click on the connections tab on the upper left side of the window.

Click Test

Once in that tab look for the button labeled test, it should be under the polling connections, click that button.

Polling Test Window
A polling test window should open, once it does push any answer on the clicker or clickers you want to test. I recommend doing one at a time so you are able to correctly identify them.

Answers Appearing from Devices

As you start to put answers on the devices, they should start appearing like the image above, take note of the device ID for each clicker that is tested, you will need that in a minute.

Clicker ID Number

Finally, you will have student or owner of the clicker sign into their pointsolutions account and look under the response devices at the clicker ID if they match then the user is good to go, if the number doesn’t match then remove that clicker with the x in the top right corner of that clicker box.  You will then go under add/purchase a clicker and add the correct clicker ID and the user should be good to go!

See Also:

Keywords:Echo Pointsolutions, echo 360, echo360 account, echo point solutions account, TurningClassic, Turning, TC, TurningClassic Account, Turning Account, Account, clickers, clicker, response ware, responseware, polling, desktop, desktop software, clicker number, instructor resources   Doc ID:105159
Owner:Sharley K.Group:IT Knowledge Base
Created:2020-08-20 18:22 CSTUpdated:2022-08-15 09:47 CST
Sites:IT Knowledge Base
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