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Blackboard - Common Grade Center Problems
Below is a resolution to the most common problems instructors encounter in the Blackboard Grade Center.
When the Total column doesn't show the expected number of points possible percentages and letter grades can be affected. To see the total number of points possible for any column in the Grade Center, hover over the column heading - the points possible will display in the Grade Information bar above it. This is a quick and easy way to check this important setting.
Reasons why the Blackboard grade Total column may be off:
The Total number of points may include points from a grade column that is hidden from the instructor's view. When you hide a grade column as shown below, the points still count towards the total grade AND the students will still see it, but you won't.
To check for hidden columns, put your cursor over the Manage button and select Column Organization.
Another way hidden columns cause problems is if the instructor hides a column from the students. Then the instructor still sees the column in the Grade Center, but the students do not. If the points count towards the Total, the number of points don't make sense for the students.
- Look for grayed-out columns (hidden) that have points assigned to them.
- Un-hide those columns and delete them if not needed.
(Note: If the column is a Blackboard assignment or exam that is deployed in a course content area you must delete the assignment or exam to delete the column in the Grade Center.)
During the semester, setting the Total column as a Running Total works well because empty grade cells are not treated as zeroes, i.e. students are not penalized for future assignments. But at the end of the semester, empty grade cells are usually considered zeroes. For final grades, edit the Total column settings to set the running total option to No. This saves you the time of entering zeros into all the empty grade cells.
Extra credit assignments should be set to zero Points Possible. The Total column's possible points won't be affected, but any extra credit points awarded will increase the student's total points. Select Edit Column Information to change the Points Possible to zero.