Blackboard Announcement Duplicate Issue – Update as of 3/22/24

On January 18th we filed a ticket with Blackboard after campuses reported receiving duplicate course announcements. After extensive research, Blackboard confirmed this issue is a software defect and has taken steps to fix the issue.

• See Knowledge Base article 000078497.
• Case number: 05365931.
• Case Subject: Duplicate course announcement email messages are being received.

CTS will continue to monitor this issue. Currently, Blackboard has the fix slated as "Pending Target" meaning they don't have a target release to deliver the fix. If you get reports from faculty regarding this issue, please reference this information. It is not necessary to file a ticket.

Temporary workaround, suggested by our Blackboard Service Delivery manager: What is happening is that Learn is copying the instructor once per every different domain in the announce recipients. Internal testing at Blackboard found that not selecting "Send a copy of this announcement immediately" prevented the copies from happening.

Notice for NDSU Faculty about "Announcement Duplicate Issue"

We are aware of an issue with the Blackboard System where course announcement emails are being sent out twice. This is a known issue that has been reported to Blackboard and is currently under investigation.

We understand the inconvenience this may cause and appreciate your patience while we work with Blackboard to resolve this issue. We will provide updates as more information becomes available.

Thank you for your understanding.

Important update about YuJa Test Proctoring

YuJa Test Proctoring will no longer be supported by NDSU as of January 1, 2024.

YuJa has informed the North Dakota University System (NDUS) that their YuJa Test Proctoring program will no longer be available. YuJa's lecture capture, video recording, and storage tools will not be affected.

Please note, that NDSU does not have an online test proctoring solution at this time.